What gets a business to £5m rarely holds at £15m, and what worked at £15m often starts to break at £30m. As volume increases, channels expand and decisions carry more weight, things that once felt straightforward become harder to manage.
You start to feel it in different ways. Decisions take longer, problems show up in places you don’t expect, and it becomes less clear what’s actually driving performance — or what needs to change.
That’s typically the point where we get involved.
It started on the warehouse floor — picking orders, managing stock, and solving problems in real time. From there, it evolved into demand planning, operations leadership, and scaling businesses through growth.
We are supply chain and operations consultants focused on helping businesses deal with the reality of growth. We’ve worked at every level of the operation — from the warehouse floor through to senior leadership — so we understand how decisions made at the top play out in practice, and how issues at ground level ripple through the business.
That matters, because most problems don’t sit neatly in one place. They show up across teams, systems and processes, often in ways that aren’t immediately obvious.
Our role is to help you make sense of that, and then work with you to fix it in a way that actually holds as the business grows.
We work with founder-led and scaling businesses where growth is starting to put pressure on the operation.
That might show up as increasing complexity across channels or markets, operations that need to evolve to support the next stage, or decisions that carry more risk and need to be right.
We’re as comfortable working with the team on the warehouse floor as we are sitting with leadership to make decisions — because both perspectives matter, and neither works in isolation.
Our work sits across supply chain, fulfilment, inventory and planning, systems and data, and team structure.
These aren’t separate issues. Most problems show up across multiple areas at once, which is why fixing one part in isolation rarely works for long.
Operations is interconnected. If you don’t understand how it fits together, you don’t fix it properly.
Or you’re planning for the next stage and want to get it right, we can help you work out what needs to change.
